These Terms and Conditions govern your use of jelievo and apply to every player registered on the platform. Please read them carefully before creating an account or placing any bets. By registering, you confirm that you have read, understood and agreed to these terms.
Key Points
Six areas these Terms and Conditions address — a summary before you read the full document below.
You must be at least 21 years old and located in the Philippines to open and use a jelievo account. One account per person is permitted.
All deposits, bets and withdrawals on jelievo are processed in Philippine Peso. Local bank transfer and eligible e-wallets are the accepted funding methods.
All bets are final once confirmed. jelievo reserves the right to void bets placed in error or in violation of platform rules.
You are responsible for maintaining the confidentiality of your login details. jelievo uses SSL encryption and OTP verification to protect your account.
jelievo is committed to responsible gaming. Players can set limits and request self-exclusion. Gaming must not be used as a source of income.
jelievo may suspend or terminate accounts that violate these terms, including fraudulent activity, multi-accounting or underage registration.
By registering an account on jelievo and using the platform — whether for sports betting, live casino, slots, eBingo or any other game or service — you confirm that you have read these Terms and Conditions in full and agree to be bound by them.
These terms apply to all players regardless of where in the Philippines they are located — whether you access jelievo from Manila, Cebu, Davao, Quezon City or anywhere else. The terms may be updated from time to time. Continued use of the platform after an update constitutes acceptance of the revised terms. We will notify registered players of material changes where possible.
jelievo operates as an online gaming platform. Nothing in these terms constitutes a claim of regulatory approval from PAGCOR or any Philippine government body unless explicitly stated.
To register and use a jelievo account, you must:
Creating an account using false identity information, creating multiple accounts, or registering on behalf of another person are all violations of these terms and will result in immediate account suspension and forfeiture of any remaining balance.
jelievo requires a one-time identity verification (Know Your Customer / KYC) process before withdrawals can be processed. You will be asked to submit a valid government-issued ID. This requirement exists to protect your account and to ensure withdrawals are sent only to the account owner. KYC documents are handled in accordance with our Privacy Policy.
You are solely responsible for maintaining the security of your jelievo login credentials — your username, password and any OTP codes sent to your registered mobile number or email. Do not share your login details with any other person.
jelievo uses SSL encryption across the platform and requires OTP authentication for account access and sensitive actions. Despite these measures, you are responsible for any activity that occurs under your account while your credentials are in your possession.
If you suspect your account has been accessed without your permission, contact jelievo support immediately at [email protected]. We will investigate and take appropriate action, which may include temporary account suspension to prevent further unauthorised access.
jelievo is not liable for losses resulting from your failure to maintain account security, including sharing login details or leaving an account session open on a shared device.
All financial transactions on jelievo — deposits, bets, winnings and withdrawals — are conducted in Philippine Peso (PHP). No other currency is accepted on the platform.
You may fund your jelievo account using:
Credit cards and cryptocurrency are not accepted as deposit or payment methods on jelievo. Transactions attempted through these methods will not be credited to your account.
Withdrawal requests are processed to the same payment method used for your deposit where possible. KYC verification must be completed before your first withdrawal. Processing times vary depending on the method and volume of requests. Full details are available on the Withdrawal page.
Your account balance reflects funds available for wagering. jelievo does not pay interest on account balances. Balances on accounts that have been suspended due to terms violations may be withheld pending investigation.
All bets placed on jelievo — across sports, live casino, eBingo, slots, table games and all other categories — are subject to the following general rules:
For sports including Basketball (PBA/NBA), Volleyball, Boxing, Esports and Football, the following apply in addition to the general rules above:
jelievo may offer bonuses, promotional credits or other incentives to registered players from time to time. Any such offer is subject to specific terms that will be communicated at the time the offer is made.
Unless otherwise stated in the offer terms, bonuses are awarded to one account per player and per household. Attempting to claim the same promotional offer through multiple accounts is a violation of these terms.
jelievo does not guarantee the availability of any specific bonus or promotional offer. We will not fabricate specific percentages, amounts, wagering requirements or time limits for any offer unless those details are explicitly communicated through official platform channels.
The following activities are strictly prohibited on jelievo and will result in immediate account suspension and potential forfeiture of balances:
jelievo cooperates with appropriate authorities in cases involving illegal activity connected to the platform.
jelievo believes that gaming should remain a form of entertainment. It is not a method of generating income or recovering financial losses. By using the platform, you acknowledge that all outcomes involve risk and that losses are possible on every bet or game.
You are solely responsible for the decisions you make while using jelievo, including how much you deposit and how much you wager. We encourage all players to set personal limits before each session.
jelievo may suspend, restrict or permanently close your account at any time if:
Where an account is closed for reasons other than a breach of these terms, any remaining balance in PHP will be returned via the original deposit method after identity verification. Balances on accounts closed due to violations may be forfeited in whole or in part depending on the nature of the violation.
You may also request voluntary account closure at any time by contacting [email protected].
jelievo provides the platform on an "as available" basis. We do not guarantee uninterrupted access and are not liable for losses arising from platform downtime, technical issues or events outside our control.
To the maximum extent permitted, jelievo's liability to any player is limited to the amount of funds held in that player's account at the time of the relevant claim. We are not liable for consequential, indirect or speculative losses.
These Terms and Conditions are written in English and governed by the laws applicable to the platform's operation. Any disputes that cannot be resolved through direct communication with jelievo support should be escalated in writing to [email protected].
By continuing to use jelievo after any update to these Terms and Conditions, you confirm acceptance of the revised version. We recommend checking this page periodically for any changes.
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Important Reminder
Gaming on jelievo is for adults aged 21 and above only. All bets carry real financial risk. Never wager more than you can comfortably afford to lose.
Get Started
Registration is free. One account covers sports, live casino, slots, eBingo and more — all in Philippine Peso with local payment methods.